HelloFax Phone Numbers and Emails

Customer Service Number:

  • (415) 766-0273
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HelloFax Emails:

Customer Service
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Opt-out of Agreement to Arbitrate
Legal
Privacy Inquiries
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HelloFax Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by phone.

    Source Distribution
    73% phone 27% email
  • The best phone number to call HelloFax is 4157660273.

  • The longest wait times are on Friday, while the shortest are on Sunday.

  • People call HelloFax mainly because of account, activation/ cancellation, payments and charges.

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How to Contact HelloFax?

Most Popular Number:

(415) 766-0273
Total calls: 59 Issues resolved: 2 Last call: Jul 8, 2024

HelloFax phone number for customer service is 415-766-0273. Call this line to get assistance with your account, billing issues or to learn more about available plans and pricing. Please note that Friday is the busiest day to contact the company via phone. If you call on Friday, be ready to be on hold for a long time.

If you like written communication more than calling, consider emailing the company. HelloFax email for customer service is support@hellofax.com. You can also send a consumer request to support@hellosign.com. If you have some legal issues and seek to get in touch with the corporate legal department, send your email to privacy@dropbox.com.
Along with sending an email, there is also an option of submitting an online request via the HelloFax website or messaging the company on social media platforms (Facebook, Twitter, Instagram, LinkedIn, or YouTube).

HelloFax has its main office in San Francisco. HelloFax address for the head office is 301 Howard St., Suite 200, San Francisco, California 94105, United States. In case there is a need to send documents to the company, feel free to use this address. You can also send your requests and inquiries offline, but remember that in this case they will not be addressed as quickly as the ones sent by email

To contact HelloFax customer care team via the website, please click the “Contact” button at the bottom of the page. Then, select the reason for your inquiry and fill out an online form by providing the requested information. After you submit the message, one of the company representatives will be in touch shortly to assist you.

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Contact Information

HelloFax Website:

HelloFax Help Center:

Corporate Office Address:

HelloFax, Inc.
301 Howard St., Suite 200
San Francisco, California 94105
United States

HelloFax Rating Based on 3 Reviews

Rating details

1.5
more details
Customer service
Product or Service Quality
Billing Practices
Privacy and Data Security

Rating stats

Rating trend

Summary of HelloFax Customer Service Calls

59 TOTAL
CALLS
00:00 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call HelloFax?

Account Question:

  • “Account Support”
  • “Help in setting up new account”
  • “Unable to log in”

Payments and Charges Question:

  • “Billing”
  • “Billing incorrect”
  • “The bank sent me another debit card because of fraud. I'm not in New Jersey right now. My oldest brother passed away so I came to his funeral.”

Activation/ Cancellation Question:

  • “Cancel Subscription”
  • “Subscription cancellation”

Product/ Service Question:

  • “Not working”
  • “Doesn't work”

Request for Information Question:

  • “Requesting a copy of receipt”
  • “Need to urgently confirm our current fax # for the FTB to send a fax”
  • “To ask about services”

Staff Question:

  • “Discuss using your service”
  • “Want to inquire & use the fax service”
  • “Live customer service”

Cards Question:

  • “Credit cards will not process”

Other Question:

  • “Number porting”
  • “Bulling”
  • “Trouble with sending faxes”

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